Privacy Policy
Your privacy matters. Learn how we collect, use, and protect your personal data with transparency and care.
Introduction
Thanks for choosing BentBox!
At BentBox, we want to give you the best possible experience to ensure that you enjoy our service today, tomorrow, and in the future. To do this we need to understand your viewing and purchasing habits so we can deliver an exceptional and personalized service specifically for you. That said, your privacy and the security of your personal data is, and will always be, enormously important to us.
Our Privacy Commitment
We want to transparently explain how and why we gather, store, share and use your personal data, as well as outline the controls and choices you have around when and how you choose to share your personal data.
- Minimal Collection: We collect as little information as possible about your activity
- No Third-Party Tracking: We don't collect information related to your activity on other sites
- No Marketing Cookies: We don't process cookies for marketing or advertisement purposes
- Secure Payments: We don't process or store any payment details - handled by our payment processors
- No Data Selling: Your information is never shared with third parties for marketing or data collection
- Anonymous Analytics: All analytics data is collected anonymously
There are many different ways you can use our services – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by creating a BentBox Account, we can make those services even better – to show you more relevant search results, to help you connect with people or to make sharing with others quicker and easier.
About This Policy
This Policy sets out the essential details relating to your personal data relationship with BentBox by Haas & Reed B.V. The Policy applies to all BentBox services and any associated services (referred to as the 'BentBox Service'). The terms governing your use of the BentBox Service are defined in our Terms and Conditions of Use.
From time to time, we may develop new or offer additional services. If the introduction of these new or additional services results in any change to the way we collect or process your personal data we will provide you with more information and additional terms or policies. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy.
The aim of this Policy is to:
- Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with
- Explain the way we use the personal data that you share with us in order to give you a great experience when you are using the BentBox Service
- Explain your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy
We hope this helps you to understand our privacy commitments to you. For further clarification of the terms used in this Policy please visit our Privacy Center. For information on how to contact us if you ever have any questions or concerns, please see the 'How to Contact Us' section below.
What Personal Data Do We Collect?
We collect information to provide better services to all of our users – from figuring out basic information like your preferences, to more complex things like which content you like the most, the people who matter most to you online, or which type of content you might enjoy.
Information You Provide to Us
When you sign up for a BentBox Account, we'll ask for personal information like your name and email address. To take full advantage of the marketplace features we offer, we automatically create a publicly visible BentBox Profile, which may include your name and photo uploaded by you.
| Data Category | Description |
|---|---|
| Account Registration Data |
Personal data provided to enable you to sign up for and use the BentBox Service. This includes your email address.
Some personal data is required to create your account. You also have the option to provide additional information to make your account more personalized. The exact personal data we collect depends on the type of BentBox Service plan you sign up for. |
Information We Collect From Your Use
We collect information about the services that you use and how you use them, like when you view content, send a message, or view and interact with other users.
| Data Category | Description |
|---|---|
| Service Usage Data |
Personal data collected when you use the BentBox Service:
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| Technical Data |
Technical information collected automatically:
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Payment Information
| Data Category | Description |
|---|---|
| Payment Data |
We do not receive or store your payment data. Your payment information is completely managed by our payment processors (Verotel, SecurionPay, and Paysafe) through the credit card network to authorize your payments.
We have no visibility of information such as your name, date of birth, full address, full credit card number, or expiration date. |
How We Use Your Personal Data
When you use or interact with the BentBox Service, we use a variety of technologies to process the personal data we collect about you for various reasons. We have set out the reasons why we process your personal data, the associated legal bases we rely upon, and the categories of personal data used for these purposes:
| Processing Purpose | Legal Basis | Data Categories |
|---|---|---|
| To provide, personalize, and improve your experience with the BentBox Service, including customized content, recommendations, and features |
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| To understand how you access and use the BentBox Service to ensure technical functionality, develop new products and services, and analyze your use |
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| To communicate with you for BentBox Service-related purposes |
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| To process your payment and prevent or detect fraud, including fraudulent payments and fraudulent use of the BentBox Service |
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| To communicate with you for marketing, research, contests and surveys, and promotional purposes via emails, notifications, or other messages, consistent with your permissions |
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| To provide you with features, information, or content based on your specific interests and location |
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Key Principles
- We use collected information to improve your user experience and the overall quality of our services
- We may display your profile name, photo, and actions you take on BentBox, respecting your sharing and visibility settings
- When you contact BentBox, we keep records to help solve any issues you might be facing
- We may use your email address to inform you about our services, upcoming changes, or improvements
- We will ask for your consent before using information for purposes other than those set out in this Privacy Policy
- BentBox may process your personal information on servers located outside your country of residence
Sharing Your Personal Data
We have set out the categories of recipients of the personal data collected or generated through your use of the BentBox Service.
Publicly Available Information
The following personal data will always be publicly available on the BentBox Service:
- Your name and/or username
- Profile picture
- Who you follow and who follows you
- Your public content
- Your public collections
Information You May Choose to Share
The following personal data will only be shared with the categories of recipients outlined in the table below if you choose to make use of a specific BentBox Service feature or grant us permission:
| Recipients | Reason for Sharing |
|---|---|
| Third Party Applications |
If you connect your BentBox account to a Third Party Application, such as social media platforms (e.g. Tumblr, Twitter, Pinterest), BentBox may share your public information (such as username) to integrate with the third party platform, for example to share content from BentBox.
You will receive a notification before connecting to let you know what personal data will be shared/accessible to that Third Party Application. |
| Your BentBox Followers |
There may be times when you want us to share certain Service Usage Data, specifically information about your use of BentBox, with other BentBox users known as 'Your BentBox Followers'.
For example, when you make Collections, you might want those Collections to be visible to others on the BentBox Service, but you can also make your collections private at any time. |
Information We May Share
| Recipients | Reason for Sharing |
|---|---|
| Service Providers | We use technical service providers which may operate the technical infrastructure that we need to provide the BentBox Service, in particular providers which host, store, manage, and maintain the BentBox application, its content and the data we process. |
| Law Enforcement and Data Protection Authorities | We share your personal data when we in good faith believe it is necessary to comply with a legal obligation under applicable law, or respond to valid legal process, such as a search warrant, court order, or subpoena. |
| Purchasers of Our Business | We may share your personal data in the event of a merger, acquisition, or sale of all or a portion of our assets. In such cases, we will notify you before your personal data is transferred and becomes subject to a different privacy policy. |
What We Don't Do
We do not share personal information with companies, organizations and individuals outside of BentBox for marketing, advertising, or data collection purposes. We may share non-personally identifiable information publicly and with our partners to show trends about the general use of our services.
Your Rights and Choices
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.
Transparency and Choice
You have control over your personal data. For example, you can:
- Review and control certain types of information tied to your BentBox Account by using BentBox Account Settings
- Adjust how the Profile associated with your BentBox Account appears to others
- Control who you share information with through your BentBox Account
- Take information associated with your BentBox Account
- Choose how we communicate with you for marketing purposes
Accessing and Updating Your Information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes.
When updating your personal information, we may ask you to verify your identity before we can act on your request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort, risk the privacy of others, or would be extremely impractical.
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. After you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information You Share
Our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines. Our services provide you with the option of removing your content.
Information Security
We work hard to protect BentBox and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
Our Security Measures
- SSL Encryption: We encrypt all of our services using SSL
- Regular Reviews: We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems
- Restricted Access: We restrict access to personal information to BentBox employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations
- Compliance: We comply with all applicable data protection laws and regulations
How to Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us:
Get in Touch
Email: privacy@bentbox.co
Privacy Center: bentbox.co/privacy
We take your privacy seriously and will respond to your inquiries as quickly as possible. For urgent privacy concerns, please mark your communication as "Urgent Privacy Matter."
Additional Resources
Last Updated: May 25, 2018 | Version 1.0 | Print This Policy